Appartment complex
Den Haag
Fair access to parking in a crowded complex
In this The Hague apartment complex, parking pressure was high: there were more residents with access rights than available spaces. The site had both fixed and flexible bays, but without proper allocation the visitor spaces were often filled with residents’ second cars. This caused unfair use and frustration. On top of that, the municipality required visitor spaces to remain available. The previous access system was also failing, which further increased the need for a robust and fair solution.
Smart allocation with Pro and Visitor Management
With Park-R Pro and the Visitor Management module, the focus was placed on fair use and clear control. Residents with a fixed space always have access. For others, flexible spaces are available on a first come, first served basis. These residents can make a reservation in the app for their own licence plate, but this counts against their visitor hours. This prevents visitor spaces from being permanently occupied by residents’ cars.
The manager does not assign spaces but retains full oversight through the real time dashboard. Entry and exit cameras automatically register all licence plates at the speed gates.
Informed decisions and user friendly access
Parking pressure has become manageable and the allocation of spaces feels fair. Visitors can park without the hassle of constantly swapping tags or cards. Residents understand the rules and follow them. With the reporting module, the association has clear insight into actual usage, valuable information for adjustments or for discussions with the municipality or residents who do not comply.
